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Project Summary Project Description Application of Tools Opinion of Tools Decision making process Contact Details

Application of tools

Name of the case study
Baglan Energy Park Phase 2


Name of tool
Constructing Excellence Movement for Innovation (M4I) Sustainability Project Performance Indicator Assessment Tool,

Description of tool - character
This is a self assessment tool using indicators and monitoring to evaluate change. The tool is in two parts:
i) project profile – completed once for a project. Collates details about the project such as type of project and site and location
ii) projects performance - measures against a set of sustainability issues, while steering the project towards sustainability. Should be completed on a quarterly basis and considers issues such as water saving measures incorporated, material chosen on best value.

Description of tool - availability
The tool is available for free download from the Constructing Excellence website http://www.constructingexcellence.org.uk/resourcecentre/publications/toolkit.jsp?toolkitID=29 upon free registration of the site.

Description of tool - existing
This tool was created by Constructing Excellence in response to the Egan ´Rethinking Construction´ targets published in 1998 which was commissioned by UK government. This project was part of the tools pilot testing, the tool is now under review.

Description of tool - adaptation
The tool does not require adaptation to the local context.


Name of tool
Dispute Resolution Ladder

Description of tool - character
The Dispute Resolution Ladder exists in the form of a flow chart designed to prevent disagreements between partners holding project progress up. The format of the Dispute Resolution Ladder needs to be agreed upon by all partners. It then becomes a mechanism to enable decisions to be taken quickly and effectively. The ladder ensures that minor problems do not escalate into damaging disputes.

The concept involves quick identification of a conflict and parties involved to solve the problem in order to maintain project momentum. The steps agreed for the Baglan project were:
• level 1 - 4 hours to agree on the dispute,
• level 2 – Project Manager and contract agent - 24 hours,
• level 3 - General Manager and people outside situation to become involved,
• level 4 - Steering group,
• level 5 - Adjudication.
A standard version of the tool (a Problem Resolution Flow Chart) has been produced by Constructing Excellence, a UK Government funded organisation working to improve the construction industry.

Maurice Audin Basin
Problem Resolution Flow Chart
From: Constructing Excellence (2004) Partnering http://www.constructingexcellence.org.uk/pdf/fact_sheet/partnering.pdf

Description of tool - availability
The Constructing Excellence Problem Resolution flow chart can be viewed for free in a paper on Partnering in the Constructing Excellence website (http://www.constructingexcellence.org.uk/pdf/fact_sheet/partnering.pdf) upon free registration of the Constructing Excellence website or an outline of the flow chart used at the PETUS UK case study Baglan Energy Park Phase II can be read about in the PETUS case study.

Description of tool - existing
origins of tool unknown

Description of tool - adaptation
Tool is designed to be applied to different disputes.


Name of tool
Environmental Impact Assessment (EIA)

Description of tool - character
This generic tool is a statutory process in Europe that is a result of Directive 85/337/EEC introduced in 1985 and since reinforced by amendments in 1997 and 2003 to assist with transparency, public participation and scope.

The key elements of an EIA are Scoping (identifying key issues and concerns of interested parties); screening (decide whether an EIA is required based on information collected); Identifying and evaluating alternatives (list alternative sites and techniques and the impacts of each); Mitigating measures dealing with uncertainty (review proposed action to prevent or minimise the potential adverse effects of the project) and Issuing environmental statements (report the findings of the EIA).

Description of tool - availability
This is not a web based tool, but the general concept is available from reports, and the directive on EIA: Directive 85/337/EEC.

Description of tool - existing
EIA is a generic tool.

Description of tool - adaptation
The tool is intended to be applied to many cases.


Name of tool
Environmental management system: ISO 14001

Description of tool - character
A generic tool, an environmental management system (EMS) defines, explains and documents: the environmental policies, objectives, programmes, procedures and legal requirements to be adhered to; The roles, responsibilities and competence of actors in ensuring that environmental policies, objectives, programmes, procedures and legal requirements are adhered to; Internal and external environmental communication measures; How the organisation ensures that actors have the relevant environmental knowledge and skills; The environmental impacts of its activities and how they are monitored and evaluated; How the organisation ensures and checks that its environmental policies, objectives, programmes, procedures and legal obligations are adhered to and what is to be done if they are not; It is the organisational context within which environmental performance can be improved on a continuous basis.

The most prominent framework for EMS is the ISO 14000 series. EMS´s can be implemented according to the ISO 14001 standards, or the European Community´s EcoManagement and Audit Scheme, EMAS, or alternatively companies can implement their own EMS developed for their specific operations and processes.

Description of tool - availability
The EMS standard has to be purchased at a cost and then can either be implemented in house or a consultant employed to implement it. Certification of the system is then a further cost.

Description of tool - existing
This is a generic tool.

Description of tool - adaptation
The tool is adaptable to different types of projects.


Name of tool
Hochtief/Griffiths QUENSH (Quality, Environment, Safety and Health) plan

Description of tool - character
This process tool was created to ensure that all the QUality, Environment, Safety and Health regulations were adhered to and considered for each project.

Description of tool - availability
The tool is an internal Hochtief/Griffiths tool only and not publicly available.

Description of tool - existing
The tool is based on a) the BSI Accredited Quality Management system which forms the basis of the QUality part of the report and b) BSI Accredited ENvironmental Management System. The tool is constantly being updated and reviewed as it is used on new projects.

The tool is also based on Construction, Design and Management (CDM) Regulations which is the Health and Safety Executives (HSEs) to assist with Health and Safety performance.

Description of tool - adaptation
The tool is designed to be flexible allowing adaptation to the local context. The tool is used from the outset of a project and consists of approximately 30 procedures. Procedures are rejected if not relevant for a particular site, for example procedures relating to the management of a water course are not followed if a water course is not present on site. For each site, the tool also includes new requirements that might be specified by the client.


Name of tool
Key Performance Indicators (KPIs)

Description of tool - character
KPIs consist of indicators and monitoring. The Construction Industrys Key Performance Indicators are national sets of data against which a project or company can benchmark its performance. Key Performance Indicators were included in all monthly meetings attended by all organisations within the project partnership. This tool involved all partners separately completing a score sheet consisting of 10 items including, for example, communication, maximising the skills of the team and creating a pleasant working environment. This score sheet allowed the project to be continuously assessed throughout the project on a monthly basis allowing any problems to be rectified quickly.

Description of tool - availability
Data required for KPIs and comparisons is available for download from the website (http://www.dti.gov.uk/construction/kpi/).

Description of tool - existing
KPIs are constantly updated to allow the data sets to contain the latest recorded information.

Description of tool - adaptation
Different KPIs will be appropriate to different projects, it is for the projects to identify suitable KPIs for the context.


Name of tool
Partnering scheme

Description of tool - character
This is a management tool. The concept is fairly general but Constructing Excellence outlines it as: (i) commitment to the concept (ii) self-assessment of the project prior to the partnership (iii) selection of partners (iv) the mutual objective of all the partners (v) agreement on a project resolution mechanism (vi) agreement of key performance indicators for assessment of continuous improvement (vii) contractual agreements for the partnership and procurement procedures (viii) an agreement of risks and rewards related to the projects development e.g. targets may relate to KPIs, cost, time etc.

Description of tool - availability
This is not a web based tool, but an informal concept. Constructing Excellence have produced a recent paper outlining the concept (http://www.constructingexcellence.org.uk/pdf/fact_sheet/partnering.pdf)

Description of tool - existing
It is an existing process developed by Constructing Excellence, a government supported organisation working to achieve a step change in construction productivity through focus in Innovation, Best practice knowledge, productivity and enlargement.

Description of tool - adaptation
The concept applies to all development programme management.


What tools were used to assess sustainability?

Constructing Excellence Movement for Innovation (M4I) Sustainability Project Performance Indicator Assessment Tool,

Dispute Resolution Ladder

Environmental Impact Assessment (EIA)

Environmental management system: ISO 14001

Hochtief/Griffiths QUENSH (Quality, Environment, Safety and Health) plan

Key Performance Indicators (KPIs)

Partnering scheme

More information

Click here for a full description (pdf)