Source of tools
Name of the tool
Dispute Resolution Ladder
Where is tool available from
The Constructing Excellence Problem Resolution flow chart can be viewed for free in a paper on Partnering in the Constructing Excellence website (http://www.constructingexcellence.org.uk/pdf/fact_sheet/partnering.pdf) upon free registration of the Constructing Excellence website or an outline of the flow chart used at the PETUS UK case study Baglan Energy Park Phase II can be read about in the PETUS case study.
When was the tool produced
Is support provided
Organisation/s that developed the tool and country of origin
Is the tool newly developed or based on an exisiting tool
Cost of the full tool
The concept of the tool is free.